“Some Latest Thoughts on

Service Leadership and Management”

Mr. Chung Po Yang

Founder of DHL International, Chairman Emeritus of DHL Express (HK) Ltd The Chinese University of Hong Kong

Date: 13 October 2014 (Monday)

Time: 9:30 am to 10:30 am

Venue: Lecture Theatre 1, THEi Building

Bio-note

Mr. Chung is a founder of DHL International, Chairman Emeritus of DHL Express (HK) Ltd, Chairman of The Hong Kong Institute of Service Leadership & Management and The Good Life Initiative Limited.

He got his bachelor Degree (1969) in Fisheries Management from Humboldt State University, California, and a Master of Fine Art Degree (2006) from The Royal Melbourne Institute of Technology University. He is a fellow member of Thunderbird School of Global Management and a member of the Stanford GSB (HK Chapter) Advisory Board. He is also Honorary Advisor for the Advanced Development Academy of The Chinese University of Hong Kong. Mr. Chung has been the feature speaker on corporate culture at various symposia organized by the Pacific Rim Forum, Business International, Business Week International, Young Presidents Organization, Hong Kong Management Association, China Management Association in Taiwan, Singapore National Productivity Board, Credit Suisse, The Hongkong and China Gas Co Ltd, Li & Fung, HKTDC, TEDxPearlRiver, various graduate schools of business, just a few to name.

Abstract

Known for its quality service, Hong Kong is recognized as both a global and regional services hub, outperforming others in the industry. Over the past two decades, the city has shifted towards a service-oriented economy, and yet it remains to be one of the leading exporters of consumer goods in the world. On this note, this seminar aims to illustrate the features of both manufacturing and services industries in local context. Discussion will then focus on comparing the rationales of the industries. The forum will conclude by evaluating how Hong Kong could maintain its prominent role among other cities in the services industry.

Language: English

For enquiries, please contact  Ms Askka WONG at 2176 1404