 
															高級講師
酒店餐飲及工商管理學系
聯絡方法
電話: +852 3890 8228
					 TEACHING AREAS 
							
			
			
		
						
				TEACHING AREAS
- Front Office and Housekeeping Management
- Hospitality and Hotel Operations Management
- Customer Relationship Management
- Contemporary Tourism Management
- Revenue Management
					 ACADEMIC QUALIFICATIONS 
							
			
			
		
						
				ACADEMIC QUALIFICATIONS
- 2020 – 2022 Master of Education (MEd) Hong Kong Baptist University
- 2014 – 2016 Master of International Hospitality Management The Hong Kong Polytechnic University
- 2010 – 2012 BSc (Hons) in International Hospitality Management University of Surrey
					 EMPLOYMENT 
							
			
			
		
						
				EMPLOYMENT
| 2023-Present | Senior Lecturer Department of Hospitality and Business Management, Technological and Higher Education Institute of Hong Kong | 
| 2017 – 2023 | Senior Lecturer, LiPACE HKMU Li Ka Shing School of Professional and Continuing Education, Hong Kong Metropolitan University | 
					 ACADEMIC SERVICE 
							
			
			
		
						
				ACADEMIC SERVICE
| 2022 | Speaker for Enriching Knowledge for the SS Tourism and Hospitality Studies Series: Introduction to Tourism, Education Bureau | 
| 2020 | Speaker for Hotel Rooms Operations and F&B Management Series, Edcuation Bureau | 
					 RESEARCH INTERESTS 
							
			
			
		
						
				RESEARCH INTERESTS
- Hospitality and Hotel Management
- Guest Relations Management
- Tourism and Service Marketing
					 SELECTED PUBLICATIONS / CONFERENCE PRESENTATIONS 
							
			
			
		
						
				SELECTED PUBLICATIONS / CONFERENCE PRESENTATIONS
| 2023 | Ching, L. K., Lee, C. Y., Wong, C. K., Lai, M. T., & Lip, A. (2023). Assessing the Zoom learning experience of the elderly under the effects of COVID in Hong Kong: application of the IPO model. Interactive Technology and Smart Education | 
| 2022 | Ching, L. K. W., Lee, C. Y. K., Wong, K. P., & Wong, C. Y. (2022). Perceptions of the Elderly in Experiencing Zoom Learning Under the Effects of COVID in Hong Kong. In 2022 International Conference on Open and Innovative Education. | 
