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讲师

酒店餐饮及工商管理学系

联络方法

电邮: connietpchan@thei.edu.hk

电话: +852 3890 8215

TEACHING AREAS
    1. Food and Beverage Management
    2. Bar and Beverage Management
    3. Wine,Spirits and Food Affinities
    4. Food Hygiene and Safety
    5. MICE Business and Operations Management
    6. Contemporary Issues in Hotels
    7. Customer Service Management
  • 2007-2009 Master of Science in Hotel and Tourism Management (with Credit) The Hong Kong Polytechnic University
  • 2004-2006 Bachelor of Arts in Hotel and Hospitality Management University of Strathclyde (United Kingdom)
  • 1995-1998 Higher Diploma in Hotel and Catering Management (with Credit) Hong Kong Technical College (Chai Wan) Vocational Training Council Hong Kong
  • 1988-1992 Diplôme de Française Superieur (passable) Alliance Française de Hong Kong
  • 2024 Certified Hospitality Educator, American Hotel & Lodging Educational Institute
  • 2024 Putonghua Proficiency Test (三級乙, 國家語委普通話水平測試)
  • 2019 WSET Level 1 & 2 Certificate in Wine & Spirits, Wine & Spirit Education Trust
  • 2018 Food Safety Management System (FSMS) Internal Auditor Training Course (ISO22000: 2018) Certificate no: ENR-00622424 BSI Training Academy
  • 2013 Level 3 Award in HACCP in Catering Chartered Institute of Environmental Health
  • 2012 Basic Food Hygiene Certificate for Hygiene Managers Hong Kong Productivity Council
  • 2009 Level 2 Award in Food Safety in Catering Chartered Institute of Environmental Health
  • 2004 – 2005 Teacher Professional Development Programme for Project Yi Jin The Hong Kong Institute of Education
2016-2022 Assistant Director of Food and Beverage, Grand Hyatt Hong Kong
2014– 2016 Assistant Director of Food and Beverage, Hyatt Regency Hong Kong, Sha Tin
2010– 2014 Outlet Manager – Chin Chin Bar, Hyatt Regency Hong Kong, Tsim Sha Tsui
2009– 2010 Outlet Manager – Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
2004– 2009 Instructor – Hotel Management Program, The Chinese YMCA College of Careers
2002– 2004 Restaurant Manager –The Bistro, The Royal Hong Kong Yacht Club
2001– 2002 Assistant Restaurant Manager –The Café, Room Service and The Bar, The Ritz-Carlton Hong Kong
2000– 2001 Assistant Restaurant Manager – Palladio, The Portman Ritz-Carlton Shanghai, People’s Republic of China
1999– 2000 Assistant Restaurant Manager – Cloud 9, Grand Hyatt Shanghai, People’s Republic of China
1998–1999 Assistant to Director of Food and Beverage, Radisson SAS Lansheng Hotel Shanghai, People’s Republic of China
1997–1998 Hostess at the Chinese Restaurant, Hyatt Regency Hong Kong
1996–1997 Waitress at the Café, Hyatt Regency Hong Kong
2021 Hyatt Specialist for Asia Pacific, F&B – Service
2020 Hyatt Specialist for Asia Pacific, F&B – Service
2012 The 4th Annual Celebrating Women in Business Award – Rising Star
1995– 1996 Trainee of the Year (1995 – 1996) The Royal Hong Kong Jockey Club
2016–2025Department of General Education – Diploma of Applied Education, Caritas Institute of Community Education – Yaumatei
2016–2022Department of General Education – Project YiJin
Caritas Institute of Community Education – Yaumatei
Caritas Institute of Community Education
2013–2022Department of Business and Hospitality Management – Higher Diploma in Tourism and Hospitality Management
Caritas Institute of Community Education
2013–2020Hotel, Service and Tourism Studies Discipline – “Dining Cultures and Etiquette”
Hong Kong Institute of Vocational Education
  • Food and Beverage Management
  • Bar Management
  • Customer Service Management
  • Strategic Management
  • Contemporary Issues in Hotels
  • Catering & Events Planning Management
  • Service Quality Management