教授
酒店餐饮及工商管理学系
联络方法
电话: +852 3890 8141
TEACHING AREAS
- Digital Marketing
- Hospitality and Tourism Technology
- Research Method
ACADEMIC QUALIFICATIONS
2009 – 2012 | Hospitality Administration, Ph.D. University of Nevada, Las Vegas, U.S.A. |
2003 – 2006 | Human Geography, M.S. Peking University, China |
1999 – 2003 | Urban and Rural Planning, B.S. Peking University, China |
EMPLOYMENT
2026 – present | 教授 酒店餐饮及工商管理学系 |
2025 – 2026 | Program Chair & Associate Professor School of Consumer Sciences, Kansas State University |
2022 – 2025 | Associate Professor & Graduate Program Coordinator Department of Hospitality, Event & Tourism Management, University of North Texas |
2016 – 2022 | 助理教授 Department of Hospitality and Tourism Management, University of North Texas |
2013 – 2015 | Pricing Analyst Allegiant Air, Las Vegas, NV |
2012 – 2013 | 助理教授 Department of Nutrition & Hospitality Management, University of Mississippi |
AWARDS
2026 | Highly Commended Article Award “When the future feels closer than the past: An experimental research of nostalgia vs. forestalgia in destination ads” Journal of Hospitality & Tourism Research |
2026 | Elite Reviewer Award Journal of Travel Research |
2025 | Best Research Paper Award “Consumer responses to AI recommendations in hospitality.” The 3rd World Conference on Smart Tourism. Macau, China. |
2025 | World’s Top 2% Cited Scientists’ List Stanford University & Elsevier |
2025 | Research Impact Award College of Merchandising, Hospitality, & Tourism, University of North Texas |
2024 | World’s Top 2% Cited Scientists’ List Stanford University & Elsevier |
2024 | Toulouse Scholars Award University of North Texas |
2024 | Conference Best Paper Award “Treat humans as objects: Robot anthropomorphism and hospitality employees’ workplace objectification” 2024 Annual ICHRIE Conference |
2023 | World’s Top 2% Cited Scientists’ List Stanford University & Elsevier |
2022 | Conference Best Paper Award “Virtual kitchen or physical restaurant: Consumer’s choice based on causal attribution and power” 2022 Annual ICHRIE Conference |
2021 | FutureFund™ Case Study Competition – Third Place Winner “How DMOs respond to the COVID-19 pandemic: The case of Los Angeles” 2021 Annual ICHRIE (International Council on Hotel, Restaurant, and Institutional Education) Conference |
2021 | Conference Best Paper Award “Exploring perceived risks in ordering online food deliveries during COVID-19” 2021 West Federation CHRIE Conference |
2019 | Conference Best Paper Award “Virtual reality in hotel commercials: An experimental study of advertising effectiveness” 2019 Annual ICHRIE Conference |
2019 | Research Impact Award College of Merchandising, Hospitality, & Tourism, University of North Texas |
2018 | Emerald Literati Highly Commended Paper Award “Hotel social media marketing: A study on message strategy and its effectiveness” Journal of Hospitality and Tourism Technology |
2016 | Article of the Year Award “The marketing effectiveness of social media in the hotel industry: A comparison of Facebook and Twitter” Journal of Hospitality & Tourism Research |
2016 | ProQuest Most-Accessed Dissertations & Theses Award “The marketing effectiveness of hotel Facebook pages: From perspectives of customers and messages” Top 25 Most-Accessed Dissertations and Theses of 2 Million Full-Text Graduate Works in ProQuest |
2013 | Outstanding Dissertation Award “The marketing effectiveness of hotel Facebook pages: From perspectives of customers and messages” University of Nevada, Las Vegas |
2012 | Conference Best Paper Award “The marketing effectiveness of social media in the hotel industry: A comparison of Facebook and Twitter” 2012 Annual ICHRIE Conference |
2012 | Outstanding Presentation Award – First Place Winner “A conceptual model of the marketing effectiveness of social media in the hotel industry” Graduate & Professional Student Research Forum, University of Nevada, Las Vegas |
2011 | Excellent Paper Award – Third Place Winner “Tourist cognition of sense of place in tourism attractions” China National Tourism Administration |
ACADEMIC SERVICES
Deputy Editor | Tourism Review (SSCI Q1) |
Associate Editor | Journal of Hospitality and Tourism Management (SSCI Q1) Journal of Smart Tourism |
Editorial Board Member | · Annals of Tourism Research (SSCI Q1) · International Journal of Contemporary Hospitality Management (SSCI Q1) · Journal of Travel Research (SSCI Q1) · Information Technology & Tourism (SSCI Q1) · Tourism Management Perspectives (SSCI Q1) · Journal of Hospitality & Tourism Research (SSCI Q2) · Journal of Hospitality and Tourism Technology (SSCI Q2) · Tourism Analysis: An interdisciplinary Tourism & Hospitality Journal · Journal of Hospitality & Tourism Education · Journal of Global Hospitality and Tourism |
PROFESSIONAL SOCIETY
Since 2016 | Member, International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) |
SELECTED PUBLICATIONS/CONFERENCE PRESENTATIONS
- Shi, C., Leung, X. Y., Buhalis, D., & Bai, B. (2026). Artificial intelligence–based employee selection in tourism and hospitality: Justice, inclusion, and gender differences in resume screening and interviews. Tourism Management, accepted June 11, 2026.
- Li, B., Leung, X. Y., Huo, Y., & Yang, L. (2026). From humans to objects: The impact of service robots on employees’ objectification of others in the hospitality workplace. International Journal of Hospitality Management, 134, 104597. https://doi.org/10.1016/j.ijhm.2026.104597
- Yang, L., Leung, X. Y., & Xiong, W. (2026). Authenticity in the age of generative AI: Reimagining host-guest relations in travel planning. Journal of Travel Research, DOI: 10.1177/00472875261420609
- Cai, R., Leung, X. Y., & Lu, L. (2026). When the future feels closer than the past: An experimental research of nostalgia vs. forestalgia in destination ads. Journal of Hospitality & Tourism Research, 50(2), 225-241.
- Cai X., Hu, Z., Leung, X. Y., Xiong, W., & Zhang (2025). The impact of perceived amount of information on impulsive travel intention: An application of information gap theory. Current Issues in Tourism, https://doi.org/10.1080/13683500.2025.2606946
- Wang, Z., Leung, X. Y., & Huang, X. (2025). Empowering women through tourism: a systematic literature review. Current Issues in Tourism, https://doi.org/10.1080/13683500.2025.2556985
- Lyu, J., Leung, X. Y., Mao, Z., Li, Y., & Qiu, H. (2025). Gendered pathways to successful aging in a digital society: A longitudinal study of social media usage and travel consumption. Journal of Hospitality and Tourism Technology, https://doi.org/10.1108/JHTT-03-2025-0193
- Song, H., Wu, M., Chen, J., & Leung, X. Y. (2025). Online or offline servicescapes: Examining the flow experience in industrial tourism. Tourism Review, 81(2), 908-930. https://doi.org/10.1108/TR-10-2024-0916
- Wang, Z., Leung, X. Y., & Huang, X. (2025). Redefining womanhood: Solo travel as intersectional rites of passage. Tourism Management, 111, 105225. https://doi.org/10.1016/j.tourman.2025.105225
- Xiong, W., Luo, X., Leung, X. Y., & Huang, M. (2025). Unraveling meaning in life from tourism: An iconology approach on cancer patients. Tourism Management Perspectives, 58, 101369. https://doi.org/10.1016/j.tmp.2025.101369
- Ding, Y., Sun, J., Leung, X. Y., & Liu, S. (2025). Museum experience and revisit intention: the impact of multitasking. Tourism Review, 81(5), 1511-1527. https://doi.org/10.1108/TR-08-2024-0692
- Leung, X. Y., Jin, D., & Shi, X. (2025). Rethinking hospitality leadership: Cultivating human-robot co-working harmony through rapport leadership. Journal of Hospitality & Tourism Research, 49(8), 1432-1446. https://doi.org/10.1177/10963480251328575
- Shi, X., Shi, H., & Leung, X. Y. (2025). Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: A multiwave field experiment. International Journal of Contemporary Hospitality Management, 37(6), 1981-2002.
- Zhao, L., Zhang, W., J. M. Chen, & Leung, X. Y. (2026). Impacts of population aging on tourism development in China: Direct, indirect, and spatial perspectives. Current Issues in Tourism, 29(14), 2824-2840. https://doi.org/10.1080/13683500.2024.2440617
- Li, L., Leung, X. Y., & Yang, L. (2025). How tie strength and face consciousness moderate the impact of social media on impulsive travel intentions: A social-technical perspective. Journal of Hospitality and Tourism Technology, 16(3), 479-495. https://doi.org/10.1108/JHTT-02-2024-0112
- Xiong, W., Huang, M., Leung, X. Y., & Li, Y. (2025). The healing impact of travel on the mental health of breast cancer patients. Tourism Management, 106, 104997. https://doi.org/10.1016/j.tourman.2024.104997
- Leung, X. Y., Zhong, Y., & Sun, J. (2025). The impact of social media influencer’s age cue on older adults’ travel intention: The moderating roles of travel cues and travel constraints. Tourism Management, 106, 104979. https://doi.org/10.1016/j.tourman.2024.104979
- Wang, D., Ma, E., & Leung, X. Y. (2024). Working with robots: A job design perspective of hospitality employees’ collaboration intentions with service robots. Journal of Hospitality and Tourism Management, 61, 66-77.
- Huang, H., & Leung, X. Y. (2025). Experimental design for sustainable tourism: A horizon 2050 paper. Tourism Review, 80(1), 286-298. https://doi.org/10.1108/TR-12-2023-0867
- Leung, X. Y., Buhalis, D., & Viglia, G. (2024). Immersive advertising through experience cocreation: Lessons from the visitor economy. Journal of Advertising Research, 64(3), 319-334. DOI: 10.2501/JAR-2024-019
- Park, J., Leung, X. Y., Ponting, S. S. A., & Cain, L. (2024). Impact of supervisor identity on hospitality employees’ work intentions: Rethinking of social dominance and intersectionality theory. Journal of Hospitality and Tourism Management, 59, 49-59. https://doi.org/10.1016/j.jhtm.2024.03.011
- Huang, X., Leung, X. Y., Li, S., & Wei, Z.* (2024). Tourism consumers’ time estimation of virtual reality experience: Combining self-reporting and physiological measures. Tourism Management Perspectives, 50, 101210. https://doi.org/10.1016/j.tmp.2023.101210
- Song, X., Gu, H., Li, Y., Leung, X. Y., & Ling, X. (2024). The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention. Information Technology & Tourism, 26, 89-117. https://doi.org/10.1007/s40558-023-00275-8
- Song, X., Li, Y., Leung, X. Y., & Mei, D. (2024). Service robots and hotel guests’ perceptions: Anthropomorphism and stereotypes. Tourism Review, 79(2), 505-522. https://doi.org/10.1108/TR-04-2023-0265
- Wei, Z., Leung, X. Y., & Xu, H. (2024). Examine pet travel experiences from human–pet interaction: The moderating role of pet attachment. Tourism Review, 79(4), 812-824. https://doi.org/10.1108/TR-01-2023-0002
- Leung, X. Y., Fong, L. H. N., Xue X., & Mattila, A. S. (2024). What makes experimental research publishable in leading hospitality and tourism journals? Perspectives of editorial board members. International Journal of Contemporary Hospitality Management, 36(4), 1418-1431. https://doi.org/10.1108/IJCHM-12-2022-1514
- Leung, X. Y., Cui, R., Zhang, H.*, & Bai, B. (2024). When causal attribution meets cuisine type: How consumer power and moral identity moderate virtual kitchen patronage. International Journal of Contemporary Hospitality Management, 36(4), 1279-1298. https://doi.org/10.1108/IJCHM-12-2022-1554
- Liu, M., Liu, X., Muskat, B., Leung, X., & Liu, S. (2024). Employees’ self-esteem in psychological contract: Workplace ostracism and counterproductive behavior. Tourism Review, 79(1), 152-166. https://doi.org/10.1108/TR-11-2022-0535
- Zhong, Y., Leung, X. Y., Sun, J, & Ng, B. P. (2023). The impacts of pandemic-related media coverage on workplace ageism among younger hospitality and tourism employees. International Journal of Contemporary Hospitality Management, 35(11), 3787-3806. https://doi.org/10.1108/IJCHM-11-2022-1351
- Hernandez-Calderon, A., Leung, X. Y., & Kim, J. (2023). Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus non-frequent travelers. Journal of Hospitality and Tourism Management, 56, 48-57. https://doi.org/10.1016/j.jhtm.2023.06.008
RESEARCH INTERESTS
- Employee Management
- Experimental Design
- Hospitality/Tourism Information Technology
- Social Media
- Tourist Behaviour