Ms CHAN Connie
Lecturer
Teaching Areas
- Food and Beverage Management
- Bar and Beverage Management
- Wine,Spirits and Food Affinities
- Food Hygiene and Safety
- Catering Events Management
- MICE Business and Operations Management
ACADEMIC QUALIFICATIONS
|
2007-2009 |
Master of Science in Hotel and Tourism Management (with Credit) The Hong Kong Polytechnic University |
|
2004-2006 |
Bachelor of Arts in Hotel and Hospitality Management University of Strathclyde (United Kingdom) |
|
1995-1998 |
Higher Diploma in Hotel and Catering Management (with Credit) Hong Kong Technical College (Chai Wan) Vocational Training Council Hong Kong |
|
1988-1992 |
Diplôme de Française Superieur (passable) Alliance Française de Hong Kong |
PROFESSIONAL QUALIFICATION
|
2019 |
WSET Level 1 & 2 Certificate in Wine & Spirits, Wine & Spirit Education Trust |
|
2018 |
Food Safety Management System (FSMS) Internal Auditor Training Course (ISO22000: 2018) Certificate no: ENR-00622424 BSI Training Academy |
|
2013 |
Level 3 Award in HACCP in Catering Chartered Institute of Environmental Health |
|
2012 |
Basic Food Hygiene Certificate for Hygiene Managers Hong Kong Productivity Council |
|
2009 |
Level 2 Award in Food Safety in Catering Chartered Institute of Environmental Health |
|
2004-2005 |
Teacher Professional Development Programme for Project Yi Jin The Hong Kong Institute of Education |
EMPLOYMENT
|
2016 - 2022 |
Assistant Director of Food and Beverage, Grand Hyatt Hong Kong |
|
2014 - 2016 |
Assistant Director of Food and Beverage, Hyatt Regency Hong Kong, Sha Tin |
|
2010 - 2014 |
Outlet Manager – Chin Chin Bar, Hyatt Regency Hong Kong, Tsim Sha Tsui |
|
2009 - 2010 |
Outlet Manager – Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui |
|
2004 - 2009 |
Instructor – Hotel Management Program, The Chinese YMCA College of Careers |
|
2002 - 2004 |
Restaurant Manager –The Bistro, The Royal Hong Kong Yacht Club |
|
2001 - 2002 |
Assistant Restaurant Manager –The Café, Room Service and The Bar, The Ritz-Carlton Hong Kong |
|
2000 –2001 |
Assistant Restaurant Manager – Palladio, The Portman Ritz-Carlton Shanghai, People’s Republic of China |
|
1999 – 2000 |
Assistant Restaurant Manager – Cloud 9, Grand Hyatt Shanghai, People’s Republic of China |
|
1998 –1999
|
Assistant to Director of Food and Beverage, Radisson SAS Lansheng Hotel Shanghai, People’s Republic of China |
|
1997-1998 |
Hostess at the Chinese Restaurant, Hyatt Regency Hong Kong |
|
1996 -1997 |
Waitress at the Café, Hyatt Regency Hong Kong |
AWARDS
|
2021 |
Hyatt Specialist for Asia Pacific, F&B – Service (2021) |
|
2020 |
Hyatt Specialist for Asia Pacific, F&B – Service (2020) |
|
2012 |
The 4th Annual Celebrating Women in Business Award – Rising Star SKAL International Hong Kong |
|
1995-1996 |
Trainee of the Year (1995 - 1996) The Royal Hong Kong Jockey Club |
ACADEMIC SERVICE
| 2016 – 2022 |
Department of General Education – Project YiJin Caritas Institute of Community Education – Yaumatei Caritas Institute of Community Education 2016 – 2022 |
| 2013 - 2022 |
Department of Business and Hospitality Management - Higher Diploma in Tourism and Hospitality Management Caritas Institute of Community Education 2013 – 2022 |
| 2013 -2020 |
Hotel, Service and Tourism Studies Discipline - “Dining Cultures and Etiquette” Hong Kong Institute of Vocational Education 2013 -2020 |
RESEARCH INTERESTS
|
Food and Beverage Management |
|
Bar Management |
|
Customer Service Management |
|
Strategic Management |
|
Contemporary Issues in Hotels |
|
Catering & Events Planning Management |
|
Service Quality Management |