Skip to content
Skip Start

Teaching Areas

  • Contemporary Hospitality and Hotel Services
  • Customer Service and Business Management
  • Entrepreneurship
  • Human Resources Management

QUALIFICATIONS

Master of Science (MSc) in International Hospitality Management,

The Hong Kong Polytechnic University

Bachelor of Commerce in Business Management & International Business, University of Tasmania, Australia

 

 

 

EMPLOYMENT

Lecturer, Department of Hospitality and Business Management,

Technological and Higher Education Institute of Hong Kong

Project Officer, Department of Hospitality

Hong Kong Institute of Vocational Education – Chai Wan

Assistant Lecturer, Department of Hospitality

Hong Kong Institute of Vocational Education – Haking Wong

Sales Manager (Business Development)

Sangem International Hotel Management Limited

Account Manager (Business Development for Hospitality)

MagiNet Interactive Limited

Head Team Leader (Front Office)

Hyatt Regency Hong Kong

 

 

SELECTED PUBLICATIONS/CONFERENCE PRESENTATIONS

  • Chow, B., Wang, C., Chan, S., Choi, S., & Mak, W. (2015). Hotel & Tourism Management Institute: Hotel branding on green strategies: How it influences consumer choice in Hong Kong. International Hospitality and Tourism Student Journal, 7(2), 17-20.

RESEARCH INTERESTS

  • Customer Service Management
  • Business Management
  • Strategic Management