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Assistant Lecturer
Department of Hospitality and Business Management
Contact details
Email: fionachi@thei.edu.hk
Phone: +852 3890 8257
TEACHING AREAS
- Tourism and Hospitality Technology and Innovation
- Research Method (quantitative and qualitative)
- Digital Marketing
- Resource Management
ACADEMIC QUALIFICATIONS
2020-2024 | Ph.D. in School of Hotel and Tourism Management, The Hong Kong Polytechnic University |
2016-2018 | Master in School of Hotel and Tourism Management, The Hong Kong Polytechnic University |
2012-2016 | Bachelor of Tourism Management, Macao University of Science and Technology |
EMPLOYMENT
2023-2024 | Research Associate, School of Hotel and Tourism Management, The Hong Kong Polytechnic University |
January 2023-July 2023 | Visiting Scholar, Department of Recreation, Park, and Tourism Management, The Pennsylvania State University, USA |
2020-2023 | Teaching Assistant, School of Hotel and Tourism Management, The Hong Kong Polytechnic University |
2017-2019 | Guest Relation Officer, Cordis Hotel Hong Kong, The Langham Hospitality Group |
AWARDS
2015 | Dean’s Honour list for Academic Excellence |
2014 | Dean’s Honour list for Academic Excellence |
2013 | Dean’s Honour list for Academic Excellence |
ACADEMIC SERVICES
ACADEMIC SERVICES
Since 2025 | Ad hoc Reviewer, International Journal of Hospitality Management |
Since 2023 | Members of TechTour Lab (Led by Prof. Pan, Professor of Commercial Recreation and Tourism at The Pennsylvania State University). |
Since 2023 | Ad hoc Reviewer, Journal of Convention & Event Tourism |
Since 2022 | Ad hoc Reviewer, Tourism Studies |
PROFESSIONAL SOCIETIES
April 2024 | Biosensors Academy Certificate, iMotions |
February 2024 | Certified Hospitality Educator (CHE), American Hotel & Motel Association |
SELECTED PUBLICATIONS
JOURNAL
- Chi, F., Wang, D., Park, S., & Dai, F. (2025). Decoding the viewer experience shaped by tourism live streaming: The pathway to commercial success. Journal of Travel & Tourism Marketing, 42(1), 65-84. https://doi.org/10.1080/10548408.2024.2427163(SSCI Q1, Impact Factor: 8.2).
- Au, W. C. W., Lin, P. M. C., &Chi, F.* (2024). Nudging with colors to promote electric vehicle rentals. Annals of Tourism Research, 109, 103843. https://doi.org/10.1016/j.annals.2024.103843 (SSCI Q1, Impact Factor: 10.1).
CONFERENCE PAPER
- Chi, Y. D., & Wang, D. (2024, May 27-29). “Using AI-generated Content to Nudge Hotel Consumer’s ESG Behavioral Intentions” [Oral Presentation]. The 2024 Global ESG Conference, Jeju, South Korea. Nominated for the Best Paper Awards.
- Chi, Y. D., Wang, D., & Pan, B. (2023, June 12-15). “The Impact of Live Streamer’s Performances on Viewer’s Engagement in Tourism Live Streaming” [Oral Presentation]. The 53rd Annual Travel and Tourism Research Association Annual International Conference, St. Louis, Missouri, United States.
- Chi, Y. D., Wang, D., & Pan, B. (2023, April 14-16). “Conceptualizing Viewer Engagement in Tourism Live Streaming” [Oral Presentation]. The Northeast Chapter of the Travel & Tourism Research Association, Philadelphia, United States
- Chi, Y. D., Wang, D., & Park, S. (2023, Jan 05–07). “Viewer’s Real-Time Emotional Response to Live Streamer’s Narratives in Tourism Live Streaming” [Oral Presentation]. The 28th Annual Graduate Education and Graduate Student Research Conference, Orange, California, United States. https://www.gradconfht.com/wp-content/uploads/2024/02/NEW-2023-Graduate-Conference-Proceedings.pdf
- Chi, Y. D., & Wang, D. (2022, June 13-14). “Online Destination Image: Comparing Online Travel Agency and Tourism Live Streaming Viewer’s Perspectives” [Oral Presentation]. The 5th Global Tourism & Hospitality Conference, Hong Kong SAR, China.
- Chi, Y. D., & Wang, D. (2022, Jan 07-08). “Values of Tourism Live Streaming During the COVID-19 Pandemic” [Oral Presentation]. The 27th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Hong Kong SAR, China. Nominated for the Best Paper Awards. (https://www.gradconfht.com/wp-content/uploads/2022/01/2022-Graduate-Conference-Proceedings-Hilton-Update-1172022.pdf.)
RESEARCH INTERESTS
- Big Data Analysis & Experiment
- Digital Communications in Tourism and Hospitality
- Human-computer Interface
- Online Community Development
- Online Community Management
- Pro-environmental Behaviors
- Tourism and Hospitality Marketing
- Tourism and Hospitality Technology