Ms CHAN Tak Po, Connie
- Date October 10, 2024
Lecturer
Department of Hospitality and Business Management
Contact details
Email: connietpchan@thei.edu.hk
Phone: +852 3890 8215
TEACHING AREAS
TEACHING AREAS
-
- Food and Beverage Management
- Bar and Beverage Management
- Wine,Spirits and Food Affinities
- Food Hygiene and Safety
- MICE Business and Operations Management
- Contemporary Issues in Hotels
- Customer Service Management
ACADEMIC QUALIFICATIONS
ACADEMIC QUALIFICATIONS
- 2007-2009 Master of Science in Hotel and Tourism Management (with Credit) The Hong Kong Polytechnic University
- 2004-2006 Bachelor of Arts in Hotel and Hospitality Management University of Strathclyde (United Kingdom)
- 1995-1998 Higher Diploma in Hotel and Catering Management (with Credit) Hong Kong Technical College (Chai Wan) Vocational Training Council Hong Kong
- 1988-1992 Diplôme de Française Superieur (passable) Alliance Française de Hong Kong
PROFESSIONAL QUALIFICATION
PROFESSIONAL QUALIFICATION
- 2024 Certified Hospitality Educator, American Hotel & Lodging Educational Institute
- 2024 Putonghua Proficiency Test (三級乙, 國家語委普通話水平測試)
- 2019 WSET Level 1 & 2 Certificate in Wine & Spirits, Wine & Spirit Education Trust
- 2018 Food Safety Management System (FSMS) Internal Auditor Training Course (ISO22000: 2018) Certificate no: ENR-00622424 BSI Training Academy
- 2013 Level 3 Award in HACCP in Catering Chartered Institute of Environmental Health
- 2012 Basic Food Hygiene Certificate for Hygiene Managers Hong Kong Productivity Council
- 2009 Level 2 Award in Food Safety in Catering Chartered Institute of Environmental Health
- 2004 – 2005 Teacher Professional Development Programme for Project Yi Jin The Hong Kong Institute of Education
EMPLOYMENT
EMPLOYMENT
| 2016-2022 | Assistant Director of Food and Beverage, Grand Hyatt Hong Kong |
| 2014– 2016 | Assistant Director of Food and Beverage, Hyatt Regency Hong Kong, Sha Tin |
| 2010– 2014 | Outlet Manager – Chin Chin Bar, Hyatt Regency Hong Kong, Tsim Sha Tsui |
| 2009– 2010 | Outlet Manager – Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui |
| 2004– 2009 | Instructor – Hotel Management Program, The Chinese YMCA College of Careers |
| 2002– 2004 | Restaurant Manager –The Bistro, The Royal Hong Kong Yacht Club |
| 2001– 2002 | Assistant Restaurant Manager –The Café, Room Service and The Bar, The Ritz-Carlton Hong Kong |
| 2000– 2001 | Assistant Restaurant Manager – Palladio, The Portman Ritz-Carlton Shanghai, People’s Republic of China |
| 1999– 2000 | Assistant Restaurant Manager – Cloud 9, Grand Hyatt Shanghai, People’s Republic of China |
| 1998–1999 | Assistant to Director of Food and Beverage, Radisson SAS Lansheng Hotel Shanghai, People’s Republic of China |
| 1997–1998 | Hostess at the Chinese Restaurant, Hyatt Regency Hong Kong |
| 1996–1997 | Waitress at the Café, Hyatt Regency Hong Kong |
AWARDS
AWARDS
| 2021 | Hyatt Specialist for Asia Pacific, F&B – Service |
| 2020 | Hyatt Specialist for Asia Pacific, F&B – Service |
| 2012 | The 4th Annual Celebrating Women in Business Award – Rising Star |
| 1995– 1996 | Trainee of the Year (1995 – 1996) The Royal Hong Kong Jockey Club |
ACADEMIC SERVICE
ACADEMIC SERVICE
| 2016–2025 | Department of General Education – Diploma of Applied Education, Caritas Institute of Community Education – Yaumatei |
| 2016–2022 | Department of General Education – Project YiJin Caritas Institute of Community Education – Yaumatei Caritas Institute of Community Education |
| 2013–2022 | Department of Business and Hospitality Management – Higher Diploma in Tourism and Hospitality Management Caritas Institute of Community Education |
| 2013–2020 | Hotel, Service and Tourism Studies Discipline – “Dining Cultures and Etiquette” Hong Kong Institute of Vocational Education |
RESEARCH INTERESTS
RESEARCH INTERESTS
- Food and Beverage Management
- Bar Management
- Customer Service Management
- Strategic Management
- Contemporary Issues in Hotels
- Catering & Events Planning Management
- Service Quality Management
You may also like
Officer (at the rank of Executive Assistant I)
18 September, 2026
Branding, Marketing and Communications Office
Senior Lecturer (Master of Science in Urban Forestry)
17 September, 2026
Department of Construction, Environment and Engineering
Professor / Associate Professor / Assistant Professor (Master of Science in Urban Forestry)
17 September, 2026
Department of Construction, Environment and Engineering
